Thank you very much for your continued support of Cerevo’s products and services. There will be temporary changes to the operational structure of Cerevo’s product-related customer support as a result of the novel coronavirus (COVID-19) outbreak. Our general enquiries section will operate from 10:00 AM to 6:00 PM (JST) on weekdays but we may take […]
Information
Viewership of 24-hour live camera in Akihabara, Japan increases tenfold during the last weekend of March
The number of viewers of the Akihabara Live Camera, a 24-hour-a-day live stream of the Chuo-dori intersection in Akihabara, Japan, increased tenfold on the weekend beginning March 28th, 2020 (JST). Akihabara live camera YouTube Live versionhttps://www.youtube.com/watch?v=oEdekqkoW6g Through the cooperation of Aisan Electric Co., Ltd., the Akihabara Live Camera streams live footage of Akihabara’s Chuo-dori intersection […]
Notice to Cerevo Dashboard Users: For Ongoing Issues with YouTube Live Streaming
To all Cerevo Dashboard users, We would like to inform you that the following the recent announcement of an issue with Cerevo Dashboard for LiveShell series and LiveWedge due to a system error. We have confirmed that the problem is continuing to occur at the present time. We are working to resolve the situation, but […]
XON RIDE-1 – Product Discontinuation Announcement
Thank you very much for using Cerevo’s XON RIDE-1. As of the end of February 2020, we have decided to discontinue sales of RIDE-1, a smart cycle device released globally in December 2016. We are very grateful that many of you around the world enjoyed cycling with Cerevo’s XON RIDE-1. With the ending of sales […]
Suspension of Services due to Dashboard Maintenance
Thank you very much for using Cerevo’s LiveShell series and LiveWedge. We would like to inform you that we will be carrying out maintenance of Dashboard during the period stated below. Please note that you may not be able to access Dashboard or use its functions at certain points during the maintenance period. We apologize […]
System Error on Cerevo’s Dashboard (Restored)
* Completed restoration at around 1:50 PM on February 5, 2020 Dear all Cerevo Dashboard users, We would like to inform you that Cerevo’s Dashboard is currently having an issue where if you try to connect Cerevo’s LiveShell products (LiveShell PRO, LiveShell 2, LiveShell X and LiveWedge) to Cerevo Dashboard for live streaming an error […]
Notice to Cerevo Dashboard Users: System Error with YouTube Live Streaming
To all Cerevo Dashboard users, We would like to inform you that the following issue occurred with Cerevo Dashboard for LiveShell series and LiveWedge due to a system error. We are currently working on a fix for the issue, but at this moment please be noted that some of the functions on Cerevo’s Dashboard are […]