Cerevo has released the latest FlexTally firmware (Windows Utility software ver 1.2.0, FlexTally Station Rev. 0029) with the following new features. 

• Added support for Wirecast.
• Added the ability to turn off the preview indicator (green lamp) when the station unit is connected via Ethernet to a switcher.

●Support for “Wirecast” software switcher

Each FlexTally lamp can be set individually for each Wirecast shot. This should be useful for not only camera switching, but also for communicating cue timing for VTR and lower thirds to on-camera performers and staff.

• How to Connect to Wirecast
  https://flextally.cerevo.com/en/docs/switchers/connecting-to-wirecast/

●Turning on/off the preview indicator (green lamp) when the station unit is connected via Ethernet to a switcher. 

With the latest FlexTally Utility software for Windows you now have the choice to turn on or turn off the preview indicator (green lamp) when FlexTally is connected via Ethernet to a supported switcher. 

• Setting the preview indicator (green lamp) On/Off
  https://flextally.cerevo.com/en/docs/switchers/turning-on-off-green/

This feature gives you more choice when configuring FlexTally to use at your broadcasting location. For example, turn off the preview indicator if you only want to inform the on-camera performers about the on-air camera (red), or turn it on when you want to inform the camera operators about the preview status as before.

We will continue to update FlexTally to reflect the needs of our users and to make it more convenient and easier to use.

FlexTally

FlexTally is a tally lamp system that consists of one station unit connected to a video switcher and four lamps attached to each camera. One station unit can have up to eight lamps connected (sold separately). When shooting with multiple cameras, such as when recording live programs or live streaming, each FlexTally lamp automatically lights up according to the video switcher’s switching operations, helping the performer to recognize which camera is being used.

Please visit the product website for more information on FlexTally products.

https://flextally.cerevo.com/en/

About Cerevo

Cerevo Inc. was founded in 2008 and is located in Tokyo, Japan. Cerevo is a small batch company focusing on making unique networked devices and connected solutions for both consumer and professional users based on its “Global Niche” concept. Cerevo’s products have been recognized globally and are sold in more than 85 countries and regions.

Over 25 products have been released including, the LiveShell series – devices to enable live streaming on YouTube Live and other streaming services using only a video camera, LiveWedge – a 4 input HDMI switcher with live streaming capabilities, REC-1/LOG-1Tipron – a full HD sports camera with sensor that visualizes your sports activity from the XON series of smart sports products. For more information, please visit – https://cerevo.com

For inquiries regarding new hardware development and sales, please contact us via the link below.
https://cerevo.com/en/contact/

Press Contact:
press-global@cerevo.com
https://www.instagram.com/cerevo_global/
https://www.facebook.com/CerevoUSA
https://twitter.com/CerevoGlobal

Thank you for your continued support of Cerevo products and services.

Due to users’ usage patterns for Cerevo’s smart toy “Moving, Talking and Synchronizing TACHIKOMA 1/8 scale” we will no longer support functions that require Internet connectivity. In addition, the development and updating of firmware for the product will be terminated.

We would like to express our deep gratitude for the fact that 1/8 TACHIKOMA is still used by many customers around the world.

Users will still be able to interact with 1/8 TACHIKOMA via the dedicated app, please see below for further details.

About 1/8 TACHIKOMA End of Service

All functions provided by connecting to the Internet (weather forecast, schedule confirmation, message recording, information retrieval, parallelization, etc.) will be terminated. 

End Date and Time

Tuesday, August 31, 2021 12:00 (JST)

About Product Use

Even after the above functions are terminated, the following functions can still be used by connecting to the dedicated app in stand-alone mode. 

• Conversation with 1/8 TACHIKOMA (Response via original recorded voice of 1/8 TACHIKOMA only) 
• Maneuver Mode (Walking, running control from within the app) 
• Photography (Taking photos from within the app) 

Please refer to the online manual for usage instructions. 
https://tachikoma.cerevo.com/en/docs/usage-without-internet/

In addition to the announcement of the end of the previous listed functions, the Android version of the 1/8 TACHIKOMA app will be releasing a Voice Collection feature which allows you to play back lines used in past conversations with 1/8 TACHIKOMA. This will make it possible to enjoy the voices of 1/8 TACHIKOMA from the app at any time.

If you are using the Android app, please update to the latest version and try out the new feature.

1/8 TACHIKOMA Android App
https://play.google.com/store/apps/details?id=com.cerevo.tc1app 
* The 1/8 TACHIKOMA app can only be used by those who have the 1/8 TACHIKOMA main unit. 
* There are no plans to support voice collection in the iOS version of the app.

For any inquiries, please contact the Cerevo Customer Support team at –
support-global@cerevo.com

Thank you for your continued support of Cerevo products and services.

As you may be aware, Cerevo’s Dashboard control panel used with the LiveShell series and LiveWedge devices experienced a failure of the Google Account linkage feature from 10th December 2019 to 8th May 2020.

If you have an existing Dashboard account and already linked your Google Account or broadcast to YouTube Live before December 2019, please follow the Recovery Procedure instructions below^{*1 *2}. 

_{*1: The recovery procedure only needs to be performed one time to resolve the issue.
*2: Broadcasting using RTMP mode is possible regardless of this procedure.}

Recovery Procedure for Google Account Linkage Feature and YouTube Live Broadcasting via Dashboard

If you meet the following conditions, please perform the recovery procedure below.

• Have an existing Dashboard account
• Broadcast to YouTube Live by linking a Google Account from Dashboard before December 2019.

Please perform the procedure before live streaming on any device associated with your account.

If you are using a device that has not been linked with a Google Account or connected for YouTube Live broadcasting, or you are registering a new Dashboard account and using a factory-shipped device, you do not need to perform the recovery procedure.

Recovery Procedure

1. Log in to Dashboard with your existing account.
2. Temporarily set the Broadcasting Service of all Live Shell series and LiveWedge devices linked to the account to RTSP server mode^*3.
   
   ^*3: If you cannot change the Broadcasting Service in Dashboard, you will need to re-initialize the device and re-register your Dashboard account. For details see Procedure When Re-linkage Does Not Workbelow.
   
   
3. Click the Settings menu on the top right of Dashboard to open the settings screen.
4. Select the Account Settings tab and then the Other services settings option.
5. Click the Disconnect button next to Sign in with Google^*4.
   
   _{*4: If after clicking the Disconnect button you see the below error message, you will need to re-initialize the device and re-register your Dashboard account. For details see Procedure When Re-linkage Does Not Workbelow.}
   
   
   
   
6. After disconnecting, click the Connect button next to Sign in with Google and follow the onscreen instructions to re-link your Google Account.
   
   
   
7. After re-linking your Google Account you can stream to YouTube Live using the standard procedures. For details on YouTube Live broadcasting settings, see the online manual.

If Re-linking Does Not Work

If after trying the above recovery procedure, you experience any of the below issues, you will need to re-initialize the device and re-register your Dashboard account. For details see Procedure When Re-linkage Does Not Work.

• When performing the recovery procedure, you cannot change the Broadcast Service of any LiveShell series or LiveWedge devices to anything other than YouTube Live.
• When performing the recovery procedure, disconnecting your Google Account results in an error message being displayed.

Procedure When Re-linkage Does Not Work

1. Log in to Dashboard with your existing account.
2. Click the Settings menu on the top right of Dashboard to open the settings screen.
3. Select the Account Settings tab and then the Delete account option. Please note after deleting your account the following will occur^*5:
   • All the device information linked to the Dashboard account will be deleted.
   • You will need to re-initialize the device associated with your account separately.
   • All information of external services linked to your account will be deleted.
   • All Dashboard settings (custom settings, captions, images, etc.) will be deleted.
   _{*5: The information associated with the deleted Dashboard account cannot be transferred to a new Dashboard account. If have connected a LiveShell series device with your account in the past, you will not be able to connect that device to the deleted account again.}
   
   
   
   
4. The following dialog will be displayed. Select OK to permanently delete the Dashboard account. (Please note that the deleted Dashboard account information cannot be recovered under any circumstances).
   
   
   
5. Create a new account again from the Dashboard new account registration page. You can re-register with the same email address as the deleted account.
   
   Dashboard new account registration page
   https://shell.cerevo.com/join
   
   Account creation procedure
   https://liveshell-manual.cerevo.com/en/liveshell-x/x-1-2-1/
   
6. Re-initialize all LiveShell series devices associated with your Dashboard account. For initialization, be sure to disconnect the LAN cable or wireless LAN dongle and put the device in offline mode, then follow the on-line manuals.
   
   LiveShell PRO
   https://liveshell-manual.cerevo.com/en/liveshell-pro/proen-6-2/
   
   LiveShell 2
   https://liveshell-manual.cerevo.com/en/liveshell2/reset-initialize/
   
   LiveShell X
   https://liveshell-manual.cerevo.com/en/liveshell-x/x-7/
   
   
7. Connect the reinitialized device with your new Dashboard account. After connecting, you can stream to YouTube Live using the standard procedures. For details on YouTube Live broadcasting settings, see the online manual.

If you are unable to link your Google Account or stream to YouTube Live after trying the above procedures, please contact the Cerevo Customer Support team at – support-global@cerevo.com

Once again we sincerely apologize for any inconvenience caused to our users as a result of this issue. Please refer to the Cerevo Dashboard – Resolution of Google Account Linkage Failure Issue report for technical details on the issue and future actions Cerevo will be taking to ensure these issues do not happen again.

Cerevo Inc.
press-global@cerevo.com
https://www.instagram.com/cerevo_global/
https://www.facebook.com/CerevoGlobal
https://twitter.com/CerevoGlobal

Cerevo Inc., an Internet connected consumer electronics manufacturer headquartered in Tokyo, Japan, announces the addition of new FlexTally compatible switchers. With the addition of three Roland models, the total number of FlexTally compatible switchers now exceeds 20.

Added Switchers

Full list of compatible switchers
https://flextally.cerevo.com/en/docs/confirmed-switchers/

●FlexTally

FlexTally is a tally lamp system that consists of one station unit connected to a video switcher and four lamps attached to each camera. One station unit can have up to eight lamps connected (sold separately). When shooting with multiple cameras, such as when recording live programs or live streaming, each FlexTally lamp automatically lights up according to the video switcher’s switching operations, helping the performer to recognize which camera is being used.

Please visit the product website for more information on FlexTally products.
https://flextally.cerevo.com/

Press Contact:

Cerevo Inc.
press-global@cerevo.com
https://www.instagram.com/cerevo_global/
https://www.facebook.com/CerevoGlobal
https://twitter.com/CerevoGlobal

Press Releases/News:
https://info-en-blog.cerevo.com/