End of Service Announcement – cloudiss and RIDE-1


Thank you for your continued support of Cerevo products and services.

Due to the low active user levels for cloudiss and RIDE-1, we will stop providing some of the functions implemented using the Internet. In addition, the development and updating of firmware for each product will be terminated.


We would like to express our deepest gratitude for the many customers who have used both products since their release.

If you have either of these products, please check the following information.

●cloudiss

Discontinued function

The ability to automatically set alarms based on a registered schedule after linking with Google Calendar.

End date and time

March 31, 2021 (Wednesday) 12:00 *1

To continue using the product

After the end date above, you can still use the product by manually setting the alarm from the dedicated application.
For details, please refer to the online manual.
https://cloudiss.cerevo.com/en/manual/

*1: On the end date any linked Google account will be unlinked from the application.

●RIDE-1

Discontinued functions

Cloud-related functions via XON Cloud (storing activity logs, checking past activity logs, group rides, live telemetry, etc.)

End date and time

January 31, 2021 (Thursday) 12:00 *2

To continue using the product

After the end date above you can continue to use the product as a cycle computer, displaying your ride data in real time on your smartphone in conjunction with the dedicated app.

For more information, please refer to the online manual.
https://xon.cerevo.com/en/ride-1/home/

*2: We took the decision to no longer provide these functions due to low usage rates among users. Please note that all registered account information will be deleted when the service is terminated.

For inquiries regarding the use of each product, please contact the Cerevo Customer Support team at –
support-global@cerevo.com

Cerevo Inc.

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