Cerevo, an internet-connected consumer electronics manufacturer headquartered in Tokyo, is to announce a release of new firmware for its live streaming device “LiveShell X” on Monday, March 31, 2025. The firmware will include “LiveShell Studio,” which enables streaming settings to be configured via the device’s local network.

The firmware is a required update to transition from the web streaming configuration app “Dashboard,” which will no longer be available after Saturday, May 31, 2025. To continue using LiveShell X for live streaming beyond this date, you must update to both firmware. If you wish to use LiveShell X for remote control after June 2025, you will need to register for “LiveShell Remote” separately after updating to the new firmware.

The local mode function for LiveShell 2/LiveShell PRO will also become unavailable at the end of May 2025 along with the conclusion of product support.

■ About the firmware to be released

● About firmware updates

To update LiveShell X to the new streaming system “LiveShell Studio,” a two-step update is required. First, update to the preparation firmware (Rev.2091), then proceed with the update to firmware (Rev.3002) to maintain live streaming functionality after Dashboard is phased out.
https://liveshell-x-manual.cerevo.com/en/release-notes.html

We have released a preparatory firmware update (Rev.2091) that addresses minor issues, along with a new firmware version (Rev.3002). The update procedure remains unchanged. Please follow the steps below to update your LiveShell X unit.

• If you updated to Rev.2090, released on March 31, before April 9, 2025, your device will automatically update to Rev.2091 when connected to the Dashboard. However, you can continue using the Dashboard without updating to Rev.3002 until the end of May 2025.
• If you updated to Rev.3000, released on March 31, before April 9, 2025, you can update to Rev.3002 by performing a firmware update directly on your LiveShell X unit.

Update Flow

1. Connect your LiveShell X to the Internet.
2. Update the firmware using the usual method. The firmware will be updated to Rev.2091.
3. After updating the firmware to Rev.2091, while still connected to the Internet, switch your LiveShell X to offline.
4. On the offline top screen, select “Firmware Update” from the main menu.
5. Select “Yes”.
6. Select “Yes” on the screen that asks “Do you want to update?”
7. The firmware will be updated to Rev.3002.

Firmware Rev.2091

• [Important] If you have not updated to Rev.2091 by the end of May 2025, you will not be able to update to Rev.3002. Even if you have completed the update to Rev.2091, Dashboard will no longer be available after June 2025.
• When you connect to Dashboard, the update will be started automatically, similar to previous updates. This update adds the necessary functions to update to Rev.3002.
• There are no changes to the operation or functions of LiveShell X or Dashboard with this firmware.

Firmware Rev.3002

• After updating LiveShell X firmware Rev.2091, connect the unit to the Internet and update to Firmware Rev.300 via the device menu.

• Even after Dashboard is no longer available in June 2025, if you have updated to Rev.2091, you will still be able to update to Rev.3002.
• Once the update is complete, LiveShell X will no longer connect to Dashboard, and “LiveShell Studio” will be used to configure streaming settings. You will also be able to register devices with LiveShell Remote.

● Major changes after firmware update

1. Changes to various streaming settings and operation methods

• Dashboard will no longer be available. The following operation methods will be supported:
  • Operation from the local network
  • Remote operation using LiveShell Remote

2. Equipped with “LiveShell Studio” for local network operation

• LiveShell Studio, customized for LiveShell X, will be available.

*For details on how to use the product, please refer to the online manual below.
https://liveshell-x-manual.cerevo.com/en/

3. Streaming settings require reconfiguration

• Streaming settings saved in the Dashboard will not be transferred.
  *Please make a note of your streaming settings before updating.
• New streaming settings must be configured via the local network.
  *Even if you are using LiveShell Remote, the initial settings must be made on a local network.

4. Change the remote operation method

• To set up and operate the live streaming remotely, you need to register for LiveShell Remote.

■ How to use LiveShell Remote with LiveShell X

LiveShell Remote is a service that allows you to remotely control Cerevo’s live streaming device, LiveShell X. By accessing the web application “LiveShell Studio” via the Internet, you can remotely control your LiveShell X regardless of its location.

If you wish to use LiveShell Remote with LiveShell X, please sign up for the “Lite Plan (1,100 yen/month)” which allows you to configure streaming settings remotely and monitor the status. The Lite Plan with LiveShell X can be used free of charge until May 31, 2025.

LiveShell Remote
https://remote.cerevo.com

■ End of Dashboard service

The Dashboard service for the LiveShell series will no longer be available after the end of May 2025.

In addition, as we officially announced in January 2023, we will end LiveShell PRO and LiveShell 2 product support including repairs service and user assistance. We sincerely appreciate your continued support.

We highly recommend taking advantage of our Tradeup program to upgrade your Cerevo LiveShell streaming devices to LiveShell W. 

● Regarding the use of LiveShell series after Dashboard becomes unavailable

LiveShell W
No changes will occur due to the end of Dashboard service.

LiveShell X
Please refer to the above “About the firmware to be released”.

LiveShell 2 / LiveShell PRO
With the conclusion of product support, all functions, including local mode, will become unavailable after June 2025.

LiveWedge
After Dashboard service ends, only the switcher function will remain operational.