Thank you very much for using Cerevo’s LiveShell series and LiveWedge.
We would like to inform you that we will be carrying out maintenance of Dashboard during the period stated below.
Please note that you may not be able to access Dashboard or use its functions at certain points during the maintenance period.
We apologize for any inconvenience as a result of this.
Updates on the current maintenance status will be posted on this webpage, as well as on Cerevo’s Official Facebook and Twitter accounts.
Maintenance period:
February 25th (Tuesday), 2020, from 8:00 AM to 11:00 AM (JST) * Maintenance has been completed as scheduled.
Services that will be suspended:
Live streaming operations and settings for the web app Dashboard
Affected devices:
LiveShell 2
LiveShell PRO
LiveShell X
LiveWedge
Functions that will be unavailable during maintenance:
Access to Dashboard
Live streaming using Dashboard from the affected devices
Functions that will still be available during maintenance:
Live streaming using local mode from the affected devices
As a temporary workaround, to live stream when Dashboard is undergoing maintenance, please use Local Mode to bypass Dashboard. For details about how to set up Local Mode, please go to
This is a report to summarize the issue which occurred with Cerevo’s Live Series products and Cerevo Dashboard from 5th February 2020 to 6th February 2020 (JST).
We sincerely apologize for any trouble or inconvenience this might have caused to our users.
Below is a summary of the issue.
1. About the error
The following errors were shown on the unit’s front display panel as it attempted live streaming using Cerevo Dashboard –
TCP/IP Error
Server Error
The unit itself was unable to connect to Dashboard and unable to start live broadcasting.
Products affected:
LiveShell 2
LiveShell PRO
LiveShell X
LiveWedge
This issue occurred:
From 5am (JST) 5th February 2020
This issue was fixed:
1:50pm (JST) 6th February 2020
Reasons and action taken:
We confirmed that our 2 API Servers were under unexpected heavy load and this was what caused the error. We have upgraded and optimized these servers along with updating the accompanying applications to more effectively balance unexpected heavy load in the future.
2. Further action
We will continue to do a more detailed investigation to prevent this problem from happening again. We will also take necessary action in near future so that users of Cerevo Live Series products experience continuous stable operation of services.
Again, we apologize for any inconvenience caused by this.
For any questions, please contact the Cerevo Customer Support Team.
* Completed restoration at around 1:50 PM on February 5, 2020
Dear all Cerevo Dashboard users,
We would like to inform you that Cerevo’s Dashboard is currently having an issue where if you try to connect Cerevo’s LiveShell products (LiveShell PRO, LiveShell 2, LiveShell X and LiveWedge) to Cerevo Dashboard for live streaming an error occurs. We are aware of this issue and have been working to fix it as soon as possible.
Summary of the problem
“TCP/IP error” or “Server Error” are shown on the unit front display panel as when attempting live broadcasting using Cerevo Dashboard, and subsequently live streaming does not start.
Approx. date and time the error was reported
5th February 2020, 5am JST
As a temporary workaround, please use Local Mode. For details
about how to set up local mode, please go to
Cerevo Inc. has announced the following change to the CEO, effective from 7th January, 2020.
1. Change in CEO
New CEO – Keisuke Onuma Departed – Kazumichi Aoki (Former Role: CEO)
2. Effective Date 7th January, 2020
3. Profile of Keisuke Onuma, New CEO of Cerevo Inc. Keisuke Onuma graduated from the Faculty of Economics at Keio University and joined Industrial Growth Platform, Inc. (IGPI) in 2015. As the company’s strategic consultant, he provided hands-on support in areas such as company-wide PDCA enhancement and the launch of new business operations, as well as cross-border M&A support. He then joined UUUM Co., Ltd., a management company for YouTubers. After serving as the president’s assistant and taking charge of the launch of new media and overseas alliances, he joined DMM.com. Following a stint at the Corporate Planning Office where he had engaged in M&A investment considerations and offered operational support for new services, he was appointed as the General Manager of DMM.make AKIBA Business Division in September 2019. On 7th January, 2020, he was appointed as the CEO of Cerevo Inc.
About Cerevo Cerevo Inc. was founded in 2008 and is located in Tokyo, Japan with a branch office in Redmond, WA, USA. Cerevo is a small batch company focusing on making unique networked devices and connected solutions for both consumer and professional users based on its “Global Niche” concept. Cerevo’s products have been recognized globally and are sold in more than 85 countries and regions. Over 25 products have been released including, the LiveShell series – devices to enable live streaming on Ustream and YouTube Live using only a video camera, LiveWedge – a 4 input HDMI switcher with live streaming capabilities, REC-1/LOG-1Tipron – a full HD sports camera with sensor that visualizes your sports activity from the XON series of smart sports products. For more information, please visit – http://cerevo.com
Cerevo at CES 2020 – Exhibiting Examples of Products Developed Utilizing the IoT Platform Afero
Cerevo Inc., an Internet connected consumer electronics manufacturer based in Tokyo, Japan, has developed products using the IoT platform provided by Afero, with whom Cerevo announced the first Advanced Tier Integration Partnership focusing on start-up support and contract/joint development in December 2019. Some of the examples of these products will be exhibited at CES 2020.
Start-up Support Business
“TiNK” Lock Device for tsumug, inc. Cerevo has been playing a major role in developing both hardware and the service for tsumug’s TiNK, a lock device, since April 2018. Afero technology was able to bring stable service to TiNK, ranging from normal circumstances to emergency situations, enabling reliable unlocking. tsumug’s TiNK lock is the very first product Cerevo and Afero began working on together as a result of tsumug utilizing Afero for the device. The latest model of TiNK will be exhibited for reference at CES 2020.
Contract/Joint Development
Cashless Payment Terminal Device for Japan Digital Design, Inc. Cerevo has developed the prototype for a cashless payment terminal device for Japan Digital Design. By communicating with the device using a dedicated App that has been downloaded onto a smartphone, a QR code that can only be used for payment settlements on that smartphone is generated. This unique and safe payment system through secure connections came to reality by using Afero technology. The prototype device will be exhibited at CES 2020.
Cashless Fully-Automated Washer and Dryer for X-tech Management, Ltd. With X-tech Management, Ltd., Cerevo has developed a prototype from the idea of a student at Kyoto University of Art and Design for a “cashless washer and dryer service for vacation rentals.” An existing coin-operated fully-automated washer and dryer was customized after receiving permission from the manufacturer and using Afero for communication. The control board, which has communication features that support electronic payment systems, will be exhibited for reference at CES 2020.
With these product development achievements Cerevo is looking forward to working closer together with Afero as the first Advanced Tier Integration Partner.
[Cerevo @ CES 2020 Booth Information] Event: CES 2020 Event Period: January 7th to 9th, 2020 Booth: Sands, Halls A-D – 41152
About Cerevo Cerevo Inc. was founded in 2008 and is located in Tokyo, Japan with a branch office in Redmond, WA, USA. Cerevo is a small batch company focusing on making unique networked devices and connected solutions for both consumer and professional users based on its “Global Niche” concept. Cerevo’s products have been recognized globally and are sold in more than 85 countries and regions. Over 25 products have been released including, the LiveShell series – devices to enable live streaming on Ustream and YouTube Live using only a video camera, LiveWedge – a 4 input HDMI switcher with live streaming capabilities, REC-1/LOG-1Tipron – a full HD sports camera with sensor that visualizes your sports activity from the XON series of smart sports products. For more information, please visit – http://cerevo.com
Cerevo at CES 2020 – Exhibiting New Products Under Development and Jointly Developed Products
– At booth introduction sessions will be available by appointment to discuss utilizing the next-generation IoT platform “Afero” –
Cerevo Inc., an Internet connected consumer electronics manufacturer based in Tokyo, Japan, will be participating in the exhibition CES 2020 which will be held in Las Vegas from January 7th, 2020.
This is the 8th consecutive CES for Cerevo and it is the first time Cerevo’s booth will be in the Smart Home area. Cerevo will be displaying new products currently under development. In addition, there will be introduction sessions jointly held with Afero, whom Cerevo recently announced their first Advanced Tier Integration Partnership in December 2019, to help US and Asian customers launch amazing IoT projects quicker with minimal custom development required. Some of the products jointly developed using Afero’s technology will also be displayed.
【Outline of introduction sessions】
Cerevo will be holding introduction sessions together with Afero on start-up support and joint development utilizing Afero’s next-generation IoT platform which brings class-leading connectivity and security.
The engineers of Cerevo and Afero look forward to discussing future opportunities on product development. Please fill out the request form below to reserve your slot in advance.
About Cerevo Cerevo Inc. was founded in 2008 and is located in Tokyo, Japan with a branch office in Redmond, WA, USA. Cerevo is a small batch company focusing on making unique networked devices and connected solutions for both consumer and professional users based on its “Global Niche” concept. Cerevo’s products have been recognized globally and are sold in more than 85 countries and regions. Over 25 products have been released including, the LiveShell series – devices to enable live streaming on Ustream and YouTube Live using only a video camera, LiveWedge – a 4 input HDMI switcher with live streaming capabilities, REC-1/LOG-1Tipron – a full HD sports camera with sensor that visualizes your sports activity from the XON series of smart sports products. For more information, please visit – http://cerevo.com
Cerevo Launches Two Optional Products that Enable its Universal Tally Lamp System FlexTally to be Compatible with Roland and Other Video Switchers
Cerevo Inc., an Internet connected consumer electronics manufacturer headquartered in Tokyo, Japan, announces two optional products for use with FlexTally. These are “GPIO Cable for FlexTally”, which enables the general-purpose wireless tally lamp system FlexTally to be compatible with Roland and other video switchers, and “USB-GPIO Converter for FlexTally”, a converter used with video switchers capable of outputting tally signals via USB. The GPIO Cable for FlexTally (1.5m) will be on sale at the Cerevo Official Store for US$199.00 and the USB-GPIO Converter for FlexTally for US$299.00.
The GPIO Cable for FlexTally is a dedicated cable that makes it easier to connect FlexTally to GPIO-compatible video switchers. Our store offers cables compatible with six types of switchers from four companies: Roland, Sony, NewTek and Panasonic.*1 For additional cable lengths and device compatibility information, please contact us for more details.*2
FlexTally and GPIO Cable for FlexTally
USB-GPIO Converter for FlexTally is a converter for using FlexTally with video switchers capable of outputting tally signals via USB. FlexTally supports video switchers via Ethernet, GPIO, and software connections, and now can also make use of USB connections by using this product. The USB-GPIO Converter for FlexTally is currently confirmed to work with three models: Roland V-1HD/V-1 SDI and Lumantek ez-Pro VS4.
FlexTally connected to a V1-HD via USB-GPIO Converter for FlexTally
USB-GPIO Converter for FlexTally allows FlexTally to be used with a compatible video switcher by connecting the Converter’s Type A USB port to the target video switcher via a USB cable, and its GPIO cable to FlexTally’s GPIO port. Connecting it to a tablet*3 using the included micro USB cable also lets you use video switchers such as the V-1HD Remote and externally operated apps together at the same time. Enabling expansion without sacrificing the convenience of app-based video switchers.
Connecting to USB-GPIO Converter for FlexTally while using V-1HD Remote
Many simple and multifunctional video switchers have become widespread in recent years, increasing the demand for tally lamp systems. FlexTally is currently being sold worldwide in countries such as Japan, the United States, Germany, South Korea, Thailand, and across Europe, and is widely used both personally and professionally.
In receiving our users’ requests, we’ve decided to focus on providing and developing features that satisfy their needs. As a result of this, we’ve postponed the expansion of the number of simultaneously-useable lamps*4, in favor of developing and launching these optional products. We are continuing to expand our services and features to further the use of Cerevo products.
List of Switchers Compatible with GPIO Cable for FlexTally *1
Roland
VR-4HD / V-800HD MK II
Sony
MCX-500
NewTek
TriCaster TC410
Panasonic
AG-HMX100 / AW-HS50
USB-GPIO Converter for FlexTally Specifications
Size
W: 55mm × D: 46mm × H: 30mm + 1m GPIO cable
Weight
Approx. 160g
Port
USB type-A / micro USB type-B / D-SUB15pin (for FlexTally connection)
Power
5V 2A (USB Power Supply)
Included Items
micro USB Cable
Compatible Switchers
Roland: V-1HD / V-1 SDI,Lumantek: ez Pro VS4
Warranty
One year from purchase
*1: Please contact globalsales@cerevo.com for inquiries regarding GPIO-compatible switchers other than the current models. *2: Please contact globalsales@cerevo.com to purchase. The official delivery time will be sent via email after you place your order. *3: When connecting this product to a tablet using a USB cable, power must be supplied to the tablet via dedicated connector at the same time. *4: As announced in its November 2017 release, FlexTally was scheduled to allow up to 32 lamp connections when connecting to a video switcher via Ethernet. FlexTally currently allows up to 16 lamps to be connected or 8 lamps via GPIO. Please see our online manual for how to connect the lamps.
●FlexTally FlexTally is a tally lamp system that consists of one station unit connected to the video switcher and four lamps attached to each camera. One station unit can have up to eight lamps connected (sold separately). When shooting with multiple cameras, such as when recording live programs or live streaming, each FlexTally lamp automatically lights up according to the video switcher’s switching operations, helping the performer to recognize which camera is being used.
About Cerevo Cerevo Inc. was founded in 2008 and is located in Tokyo, Japan with a branch office in Redmond, WA, USA. Cerevo is a small batch company focusing on making unique networked devices and connected solutions for both consumer and professional users based on its “Global Niche” concept. Cerevo’s products have been recognized globally and are sold in more than 85 countries and regions. Over 25 products have been released including, the LiveShell series – devices to enable live streaming on Ustream and YouTube Live using only a video camera, LiveWedge – a 4 input HDMI switcher with live streaming capabilities, REC-1/LOG-1Tipron – a full HD sports camera with sensor that visualizes your sports activity from the XON series of smart sports products. For more information, please visit – http://cerevo.com
Afero, the next-generation IoT platform company and Cerevo, a full-service provider of IoT implementation services, today announced that Cerevo is the first company to achieve the Afero Advanced Tier Integration Partner status. This partnership helps US and Asian customers launch amazingly great IoT projects quicker and with minimal custom development. The companies invite CES 2020 attendees to visit the Cerevo booth #41152 at the Sands Expo to discuss projects.
“Afero is hands down the best IoT solution for companies wanting to bring products to market quickly and with the best user-experience,” said Kazumichi Aoki, Cerevo’s President. “Afero is highly regarded in the Asian and US markets. We are extremely excited about our partnership with Afero and are very excited about our active customer projects.”
“Successful IoT projects start with a crucial puzzle: identifying the right hardware pieces and establishing suppliers and manufacturing relationships,” said Joe Britt, Afero co-founder and CEO. “Cerevo guides companies through solving that puzzle, accelerating the implementation of very successful projects.”
The Afero Advanced Tier status requires knowledge and experience of the Afero platform and full-service capabilities in hardware, application software, and cloud service systems.
Cerevo has more than ten years of experience in planning, development, manufacturing and sales of hardware and connected products.
Afero has built a strong set of partnerships across the IoT technology spectrum as it leads a new approach for end-to-end IoT and welcomes Cerevo as its newest partner. ( https://www.afero.io/partners ) Afero has over 60 US patents in IoT and an independent analysis of the IoT patent landscape conducted by Parola Analytics, placed Afero in the Top-5 organizations globally.
About discussion booth at CES2020
Discussions about product release directly from Cerevo and Afero engineers is possible. We accept applications for consultations beforehand. Please make reservation using this form. https://forms.gle/re7pZ415DzsCwgsE6
About Afero
The Afero next-generation IoT platform accelerates time to market, provides hardened security from sensor to cloud and from factory to customers, simplifies onboarding to help maximize customer connections, and uses data ontology to streamline machine learning. The Afero Platform is supported by elastic, multi-cloud services that deliver reliability, responsiveness, and a new software engineering model that unifies embedded, mobile, and cloud development. Afero has assembled world-class mobile, hardware, security, and cloud veterans from Google, Apple, Nest, Danger, Microsoft, Amazon, Twitter, and Netflix. To learn more, please visit www.afero.io.
About Cerevo
Cerevo’s (Consumer Electronics REVOlution) vision is to constantly provide innovative products and solutions to transform people’s lives. Since its inception, Cerevo has added communication capabilities to devices that had not yet been connected to the Internet and has created IoT products that innovate and provide new value. At over 10 years old, Cerevo aims to continue to develop IoT products that break new ground and produce hardware, software and services that achieve our stated goal of transforming people’s lives. For more information, visit Cerevo’s website at www.cerevo.com.
We would like to inform you that the following issue occurred with Cerevo Dashboard for LiveShell series and LiveWedge due to a system error. We are currently working on a fix for the issue, but at this moment please be noted that some of the functions on Cerevo’s Dashboard are not available to use.
Cerevo has confirmed the following errors –
Unable to login to Cerevo Dashboard with a Google account.
Able to login to Cerevo Dashboard with a Google account but unable to do live streaming using YouTube.*
Please take the following steps if you are experiencing either of the above issues.
Unable to login to Cerevo Dashboard with a Google account
Please create a new Dashboard account.
Please add your LiveShell or LiveWedge product to the new account you just created.
Please follow the instructions on screen to complete set-up for live streaming.
Able to login to Cerevo Dashboard with a Google account but unable to do live streaming using YouTube*
After you create a Live Event on YouTube, open Details in YouTube Studio.
Please copy the stream key and stream URL shown in Details on YouTube Studio.
Go to Dashboard and select “Other broadcasting services” on the “Select a broadcasting service” pulldown menu
Please input the stream key you copied from YouTube Studio’s Details page in Stream name (Stream ID). Please input the stream URL from YouTube in Primary Server URL (RTMP Server URL).
After entering this information please follow the instructions on screen to complete setup.
*If your Google account and Cerevo’s Dashboard are linked and you are not being asked to login by Google, you do not need to use the above workaround.
We sincerely apologise for the issues and for any trouble we may have caused to our users. A fix will be available at the earliest possible opportunity.
“FlexTally”, a General-Purpose Wireless Tally Lamp System, is Now Compatible with The Software Switcher “vMix” Wider use is now possible with both hardware and software switchers
Cerevo Inc., an Internet connected consumer electronics manufacturer based in Tokyo, Japan, has released new firmware on July 24th for the general-purpose wireless tally lamp system “FlexTally” which will now be compatible with the software video switcher “vMix”, made by StudioCoast Pty Ltd. (Headquarters: Australia)
FlexTally is a tally lamp system that is shipped as one station unit (base unit) for connecting to a video switcher and four lamp units (portable units) for connecting to cameras. When multiple cameras are used to shoot recording of programs or live streaming, the FlexTally lamp automatically turns on whenever a switching command is detected from the switcher so the people on air can easily identify which camera is being used.
Since its launch, FlexTally has been globally popular among professionals and private users alike because of the ease and convenience to adopt and operate it. At the world’s largest show for media, entertainment and broadcast technology “NAB Show 2019” held in April 2019, we demonstrated switching that was compatible with “vMix”, and now this has been officially released. Using the latest firmware update, all FlexTally units will be compatible with “vMix”, enabling more options to achieve a professional video switching environment.
vMix
Currently, there are 15 types of switchers that have been checked for operability and compatibility with FlexTally, including Cerevo’s own switcher with live streaming functions, LiveWedge. FlexTally is compatible with other brands switchers*1 such as Blackmagic Design’s ATEM series, NewTek’s TriCaster series, as well as other switchers that support GPIO-capable connections. In becoming compatible with “vMix”, a broader use with either hardware or software switchers is now possible.
Using FlexTally with vMix
To use vMix, please update the firmware on your station unit. In addition, if you are using in Ethernet mode, please install version 1.1.0 of the FlexTally Utility application. If you do not use vMix, there is no need to install the firmware update or the newest PC application. For details on usage, please check the online manual.
*1 To connect to your video switcher, you need to set up using either dedicated software provided by Cerevo or a specifically configured cable for GPIO connection.
The cable should be created based on the tally output specifications of the video switcher you are using and FlexTally’s tally input specifications.
Specifications of the tally output may be different for each brand and switcher model.
Supported OS for the dedicated software is Windows 10/8.1/7, Mac OS X is scheduled to be supported in the future.
*2 Specifications for the US/EU product version. The version for Japan uses the 315MHz band for connectivity.
*3 Up to 32 lamps will be supported in a future firmware update. 8 lamps can be controlled when connected via GPIO connection to your switcher.
About Cerevo
Cerevo Inc. was founded in 2008 and is located in Tokyo, Japan with a branch office in Redmond, WA, USA. Cerevo is a small batch company focusing on making unique networked devices and connected solutions for both consumer and professional users based on its “Global Niche” concept. Cerevo’s products have been recognized globally and are sold in more than 85 countries and regions.
Over 25 products have been released including, the LiveShell series – devices to enable live streaming on Ustream and YouTube Live using only a video camera, LiveWedge – a 4 input HDMI switcher with live streaming capabilities, REC-1/LOG-1Tipron – a full HD sports camera with sensor that visualizes your sports activity from the XON series of smart sports products. For more information, please visit – http://cerevo.com
vMix